If you have experienced any issue with your delivery, firstly we apologize. While there is a no refund policy on digital downloads, please do get in touch with us, within 30 days of receipt of goods, if there was an issue with your goods on arrival.

Please contact info@gettymusic.com - include your order number and a brief description of the order issue.

The sheet music keys will be listed in either the song "sample" or in the product description. If you don't see that available, please email info@gettymusic.com and include the link for the product.

Typically, "Hymn" and "Piano/Vocal" sheet music is available in three keys (the original, one up and one down).

Backing tracks include the original song MP3 plus instrumental backing tracks.

Please visit one of these for permission to use, copy, or record any songs where Getty Music or ThankYou Music appears in the copyright notice.

In the United Kingdom: contact LicensingUK@integritymusic.com.

In the United States and elsewhere: visit Capitol Christian Music Publishing.

The entire Getty Music Publishing, Getty Music Hymns and Songs, and ThankYou Music catalogs are available to anyone with a CCLI license, even if you don’t see a particular song on the list yet.

For more specific questions like the topics listed below, please visit CCLI's FAQ page.

• Photocopying
• Online streaming
• Language translations

We have multiple warehouses, which enables us to ship all round the world, however not all physical items are available in all of our warehouses.